I have so much I want to do that I’m not sure what to do first. And this may be even more true since it is Saturday, and I have a lot I’d like to do before I close everything down for a while.
Travel agents have sway in the industry, because hopefully we are selling travel. Since we are bringing hotels and other travel products business, we can ask for special things and for help in emergencies.. Not sure what I mean exactly? Read on.
- One agent arranged a conference in New York City. It should have been an easy thing, but sadly this was the weekend the blizzard hit. The city got thirty inches of snow. It could have been a nightmare , but the travel agent and her team managed to rebook the air and everything and saved the day.
- Another travel agent had a multi generational trip. A couple of weeks before they were supposed to leave on the trip, the grandmother calls saying she has to have a recliner to sleep. Not wanting to cancel the trip, because if you don’t go we don’t get paid, this travel agent worked with the resort until they found something that would be comfortable for Grandma.
- Another guest was on the way to the airport when she lost her passport. Somehow her travel agent got her a passport in four hours.
I would love to know your thoughts about this.